Yesterday’s deliveries contained essential items like printer technology, replacement cartridges, paper, office supplies, catering supplies, workplace solutions (incl toilet roll). To: Families home schooling Schools looking after key worker children Care homes looking after [...]

Some retailers are taking advantage of the pandemic, such as the pharmacy reportedly charging £19.99 for Calpol & a whopping £9.99 for paracetamol. So, it refreshing to see a business reducing their prices to help [...]

For many of us, most days are spent at work… Research shows the average person spends 90,000 hours at work over their lifetime. Making it safe to say that work has a huge impact [...]

Do you have a referral strategy? Referrals are a major part of our growth and marketing strategy. Although, for a referral strategy to gain momentum you need much more than just great products. [...]

Forward thinking accountant & friend Karl Roberts did a fantastic mini video series last week, on the top 3 things in business he’s learnt… No 3 really resonated with me: Build a [...]

Sales Geek Jonathan Finch shot a great LinkedIn video, discussing the B.A.M. B.A.M stands for bare arsed minimum… Jonathon used it in relation to some salespeople doing the bare arsed minimum, yet still expecting fantastic [...]

The other day. Steve our technician broke down… No not Steve. His car! It wouldn’t start after he’d dropped his girls at school & he’d got service calls to complete. So, I hightailed [...]

Entering the discomfort zone is not nice… You’ve probably experienced it a little when learning a new skill, meeting someone new or taking on a new challenge. It’s that kind [...]

Following the recent news of Nike pulling their products off the Amazon platform due to counterfeit goods... It has been reported by Which? magazine that Amazon have some serious problems with fake reviews [...]

Thought for today… The last time the Earth experienced a similar concentration of CO2 was over 3 million years ago. Back then, the temperature was 2°C warmer & sea levels were 10 meters [...]

Some people say you should surround yourself with like-minded people… I disagree. For me it’s too comfortable. All you do is agree with each other & never question the status [...]

Remember the saying. ‘You can take a horse to water. But you can’t make it drink’… Well we’ve reframed it & instead say. ‘If you make the horse thirsty enough [...]

In the 80’s Toyota gained massive market share in the American car market… GM were the major player, but the cars they produced were prone to mechanical failures. The cars Toyota produced were of dramatically higher [...]

To keep ahead of the competition & solve your customers problems, you’ve got to innovate & continually re-invent yourself like Netflix… Back in the day independent video shops had rows & [...]

What do you make? Make a ruckus… Make a difference… Make disruption… Make certainty… Make peace of mind… Make change happen… Make yourself stand out… …what makes you different? [...]

Took a break from reading business 📚 last week. Well thought I had... Decided to slip in the mafia classic. The Godfather. I've watched the movie many times, but never read the original (Mario [...]

People relationships are the most important thing for us… When we first meet new customers our team take the time to work out how we can help them solve problems, [...]

Today we lost a true retail pioneer. Primark. Despite having no online presence. Are bucking the high street downturn reporting a 4.4% increase in like for like sales in the 6 months to [...]

Why do people buy what they buy? Do you think it's always a logical decision? Like calculating your printer cartridge spend & working out how much you can save by [...]

The aim for any business is to create a product that your customers would love. Isn’t it? It’s hard to get this right & if you take too much time [...]

Marketing in a small business is hard… There’s no silver bullet. For us. It’s a matter of trying different things & measuring them to see if they’re profitable. Continuing with [...]

If you’re like me. You’ll believe life should be honest & fair to all… I know this is fairy tale stuff & was probably instilled in me from a very [...]

We've just spent the last couple of days at Alton Towers with an overnight stay in their new star gazing pods. They're a real tight squeeze. A double bed in the back with [...]

Lisa Kendrick is a good friend of mine & owns a children’s nursery school in Haslingden called Mulberry Roots… Today, I was dropping of some replacement cartridges (they get free [...]

This lady I know (Alice) is a pretty good guitarist & can hold a note or 2. Don’t get me wrong. Alice isn’t X Factor or The Voice material. But [...]